Privacy Policy Overview Welcome to our video editing service website. We value the personal privacy and information security of every client. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, submit inquiry forms, purchase video editing services, or communicate with us. By using this website and our related services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect To provide video editing and related post-production services, we may collect the following information:
Personal Information: Name, email address, phone number, and other contact details.
Project Materials: Video footage, images, audio, text, editing requirements, style preferences, and project specifications.
Transaction Information: Order numbers, service items, payment status, and transaction records.
Technical Information: IP address, browser type, device information, access logs, and website usage data. We collect information only to the extent reasonably necessary to provide our services, process orders, and improve your experience on our website.
Purposes of Information Use The information we collect is used primarily for the following purposes:
Responding to client inquiries and facilitating project-related communication.
Assessing video editing requirements and preparing personalized quotes.
Processing orders, deposit payments, and subsequent service fees.
Receiving, organizing, and processing the video materials submitted by clients.
Completing video editing, revisions, and the delivery of final files.
Providing after-sales support and addressing client feedback.
Maintaining website security, preventing fraud, and improving service quality. We will not use client video materials for unauthorized commercial promotion or any other unrelated purposes.
Protection of Video Materials and Project Files Video, images, audio, and other project files submitted by clients are used solely for the purpose of fulfilling the agreed-upon video editing services. We implement reasonable administrative and technical measures to protect these files and restrict unauthorized access, use, reproduction, or disclosure.
Upon completion of a project, we will retain necessary project files as required for service purposes or by applicable law. Once these files are no longer needed, we will delete or anonymize them in accordance with our standard procedures, except for materials that we are legally required to retain. 5. Payment Information and Transaction Security When clients purchase our services or make payments—such as project deposits or remaining service fees—transactions may be processed through a third-party payment processor, Stripe. As an independent third-party payment service provider, Stripe is responsible for handling the relevant payment information.
We do not store full bank card numbers or card security codes (CVV/CVC). The collection and processing of payment information are governed by the privacy and security policies of the respective payment service provider. 6. Cookies and Similar Technologies This website may use cookies and similar technologies to ensure the proper functioning of the site, remember user preferences, analyze site traffic, and improve the overall user experience.
“Necessary” cookies are used for core website functionality. For analytical, advertising, or other non-essential cookies, we will obtain user consent before enabling them, as required by applicable law. Users may manage their preferences through the website’s cookie settings or their browser settings. 7. Sharing Information with Third Parties We do not sell or rent our clients’ personal information. We may share limited information with third parties only when necessary, including:
Payment service providers: For processing order payments and verifying transactions.
Website hosting and technical service providers: For the operation, maintenance, and security management of the website.
File transfer service providers: For receiving, storing, or delivering video project files.
Legal and regulatory authorities: To provide necessary information when required by law or legal process. These third parties process information only to the extent necessary to provide their services and are subject to data protection obligations under applicable law.
Data Retention Period We retain personal information and project materials only for as long as is reasonably necessary to fulfill the purposes for which they were collected. Records of orders, payments, and transactions may be retained in accordance with applicable accounting, tax, and legal requirements. Video assets and production files are managed based on project delivery, post-project support, and any terms agreed upon by both parties.
When information is no longer required for legal or business purposes, we will take reasonable steps to delete or anonymize it. 9. Information Security Measures We implement reasonable technical and organizational measures to protect client information—including access control, secure data transmission, data management, and necessary security monitoring—to mitigate the risk of data loss, unauthorized access, disclosure, or misuse. While we strive to protect client information, no method of transmission over the Internet or electronic storage is entirely secure. 10. User Privacy Rights Depending on the privacy laws applicable in your jurisdiction, you may have the following rights:
To access the personal information we hold about you.
To request the correction of inaccurate or incomplete information.
To request the deletion of your personal information.
To restrict or object to certain data processing activities, where applicable.
To withdraw any previously provided consent for the processing of your personal information.
To request a copy of your personal information or to have it transferred to another party. To exercise these rights, please submit a request using the contact information provided on this website. We will process your request within the timeframe stipulated by applicable law.
Privacy of Minors The video clip services offered on this website are intended for users who have the legal capacity to enter into service contracts. We do not knowingly collect personal information from minors without appropriate authorization. Should we discover that such information has been collected improperly, we will take reasonable steps to address the situation, in accordance with applicable law.
Updates to the Privacy Policy We may update this Privacy Policy to reflect changes in our business, our services, or applicable laws. Any updates will be posted on this page, along with the date of the latest revision. We encourage you to review this page periodically to stay informed about our current privacy practices.
Contact Us If you have any questions regarding this Privacy Policy, how we handle personal information, the protection of video assets, or data security—or if you wish to exercise your privacy rights—please contact us via: Email: [email protected] [email protected] We value your privacy and the trust you place in us, and we are committed to addressing your questions and requests with the utmost care.
